Dashboard
Overview
The dashboard at WooCommerce → One Stop Shop is the plugin’s main screen. It shows your standing against the EUR 10,000 threshold for a selected year, broken down by destination country, and is where you record manual adjustments and trigger recalculations.
Year selector
Year pills at the top of the dashboard switch between the current year and any previous years with recorded data. Everything on the page — progress, breakdown, adjustments — reflects the selected year.
Summary cards
Three cards summarize the selected year:
- Total cross-border sales — the running EUR total of qualifying cross-border B2C sales.
- Threshold — the EUR 10,000 limit.
- Threshold projection — when you are projected to cross the threshold at your current sales pace. This card requires the Pro predictive forecasting module; without it the card reads “Premium feature”.
Threshold progress
A progress bar shows your total against the threshold, color-coded green (below 70%), yellow (70–90%), and red (90% and above, or exceeded). Below it, a status card explains what your position means:
- Below threshold — home country VAT applies; no action needed.
- Approaching threshold — consider registering for OSS.
- Threshold exceeded — destination-country VAT applies; register for OSS if you haven’t already (with a link to the EU’s OSS registration portal).
- Destination VAT required — you exceeded the threshold last year, so destination-country VAT applies for this entire year.
Country breakdown
The Country breakdown table lists every destination country with recorded sales for the year:
- Country — with flag; a pencil badge marks countries whose figure includes manual adjustments.
- Net sales (EUR) — net of VAT and refunds.
- Orders — the order count, linking into the WooCommerce orders list filtered to that destination country.
- Share — that country’s sales as a percentage of the EUR 10,000 threshold.
With the Pro CSV export module active, an Export CSV button in the section header downloads the breakdown.
Manual adjustments
The threshold is a legal limit on your total EU B2C activity — including sales made outside this store. The Manual adjustments section lets you record off-platform sales (Amazon, eBay, in person) per country and year so the tracking reflects everything.
To add one, use the Add adjustment form: select a country (your home country is excluded — only cross-border EU destinations are accepted), enter an amount in EUR, and give a reason (e.g. “Amazon sales”). Negative amounts are allowed for corrections.
Adjustments behave exactly like tracked orders: they count toward the threshold, appear in the country breakdown (marked with the pencil badge), and trigger the same threshold alerts if one pushes you over the line. Each entry records who added it and when, and can be deleted from the table.
Recalculate
The Recalculate button at the top of the dashboard rebuilds the selected year’s totals from scratch by re-reading and re-classifying your actual orders. Use it whenever the numbers might have drifted — after a plugin update, a data import, bulk order edits, or a settings change that affects classification (such as the home country or strict VIES mode).
Recalculation runs in the background via Action Scheduler, so it is safe on large stores; the page reloads once it is scheduled and the totals update as the batches complete. Orders placed or refunded while a recalculation is rebuilding the year are deferred and replayed automatically when it finishes, so totals cannot drift during the rebuild. A brief cooldown prevents scheduling the same year twice in quick succession.
Rates no longer required
If destination VAT rates were applied via the Pro auto-rates feature and your sales later fall below the threshold for both the current and previous year, the dashboard shows a dismissible “Destination VAT rates may no longer be required” notice with two one-click actions: Remove VAT rates and Disable auto-apply.
The wp-admin dashboard widget
Separately from this page, an EU VAT OSS — Threshold widget on the main WordPress dashboard (visible to shop managers and admins) shows the current year’s cross-border B2C total as a color-coded progress bar, with a View full dashboard link.